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Shipping & Delivery

We work with specialist furniture delivery partners across Australia to ensure that your order arrives safely and in excellent condition. Below, you’ll find important information on our dispatch process, delivery times, and lead times for pre-order items.

Understanding Pre-Order & Lead Times
Many of our products, including some of our bestsellers, are available for pre-order due to high demand.
 •If an item is in stock, it will be dispatched within 2 business days and delivered according to the estimated timeframes above.
• If an item is a pre-order, the estimated arrival date will be displayed below the “Add to Cart” button on our product pages. This date refers to when the stock will arrive at our warehouse, not when it will be delivered.

Once pre-order stock arrives at our warehouse, we will process and dispatch your order as soon as possible. Please factor in both the pre-order lead time and the standard delivery timeframe when placing your order.

Delivery Times
Once your order is dispatched, you will be notified by email of dispatch, and be contacted shortly thereafter via email and phone.
Delivery times are a guide, and may be slightly shorter or longer depending on item size and any unforeseen delivery delays.
Metro Melbourne- 3-5 Business Days
Metro Sydney- 5-8 Business Days
Metro Canberra - 7-10 Business Days
Metro Brisbane - 7-10 Business Days
Metro Adelaide – 7-10 business days
Metro Perth – 12-16 business days
Mornington Peninsula, Bellarine Peninsula, Ballarat, Bendigo Region - 7-10 Business Days
All other areas – between 14-20 business days
 
If you have any questions about delivery times or need assistance with your order, feel free to contact our team!

Delivery FAQs